Telecom Application Field
Speech solutions are validated for years as the natural answer to provide callers with 24/7 updated information via pleasant online services, for maximum acceptance results, and at a profitable price.
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News
New TTS Voice talents: Ipek, Dimitris, Rachel, Alyona and Vittorio join the Acapela High Quality voices.
Acapela.tv - the sparkling laboratory of Acapela
SMS2voice: free service in Sweden with www.gratissms.se
Acapela for iPhone: Multilingual speech synthesis available for iPhone applications.
Sharing the speech experience from Germany to UAE!
Voice-SMS: Roslab chooses Acapela speech synthesis to add value to its Voice-SMS Corporate offer.
ISO certification: Acapela Group announces a milestone achievement in becoming ISO 9001:2000 certified
Brand new Acapela High Quality languages and voices: Czech, Finnish and Polish languages and an additional Swedish voice.
Acapela Voice Factory performs companies' vocal charter
App-line
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Business Line : • Telecom Applications : • IVR • Call center & CRM |
App-line Success Stories
App-line chooses Acapela's voices for Sibilo®
App-line's Sibilo® rangewith main products Sibilo Voice and Sibilo Contact center is a complete and customized offer including development solutions and can easily be integrated into third-party products: CRM, professional applications, Help Desk software, etc. Sibilo Voice is a new generation Interactive Voice Response server (IVR). Unlike other solutions, it has built-in VXML portal development functions. Sibilo Voice uses SSML (Speech Synthesis Mark-up Language), which is used to control audio output parameters such as pronunciation, volume, tone, speed, etc. The software architecture of Sibilo Voice enables the deployment of platforms with anything from a few voice channels to several hundred channels in multi-IVR mode, thus covering a vast majority of company requirements. "As a leader on the VXML IVR market, the choice of Acapela group's speech synthesis for the Sibilo Voice IVR was obvious, for its high quality and also for the language range which covers the countries where Sibilo is available." says Eric Gayraud, App-line's Marketing Manager. And so Acapela's voices are there to read out the script with an extremely natural voice. The information is rendered in a pleasant, natural and intelligible tone, for optimal service quality. With the Sibilo Voice offer, Acapela speech-enables a wide range of services, in areas such as banking, insurance, industry, IT, distribution, administration or for telecom operators.
