Telecom Application Field
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Acapela Voice Factory performs companies' vocal charter
Jet Multimedia
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Business Line : • Telecom Applications : • IVR • Call center & CRM |
Jet Multimedia Success Stories
Jet Multimédia, has chosen Acapela TTS to speech-enable its IVR and Contact Center hosting offers.
With Acapela High Quality speech synthesis, Jet Multimédia counts on a high end text to speech technology to convey the information contained in textual databases with a clear and pleasant sounding voice and offer new revenue opportunities and value added services to its customers. "Jet Multimedia, as a leading French player in the field of interactive telecom services, has an active role to play in integrating new technologies capable of generating new business opportunities for its customers", underlines Pierre Col, Marketing & Communication Director of Jet Multimédia Group.
Jet Multimédia has integrated Acapela HQ TTS at the heart of two of the company's hosting offers : " Contact SVI ", its IVR hosting offer for applications such as auto-attendant, online individual information access or voice portal - and "Contact Access", its global offer for Multimedia Contact Center info-management, handling lead qualification, call processing and intelligent call transfer on multiple, centralised or decentralised sites.
"Acapela HQ TTS has reached a successful level of quality and will allow the introduction of text to speech in voice-enabled services with a highly satisfying interface for the end users. Today, with the partnership between Jet Multimedia and Acapela Group, all the conditions are associated to successfully launch interactive voice services designed for the consumer. We are already working on such projects for key medias, banks, administrations or telecom operators" concludes Pierre Col.
Acapela continues its successful deployment adventure by entering Jet Multimédia's core offer, a company renowned for its technological expertise and fine marketing.
Jet Multimédia employs approximately 400 people and had a consolidated turnover of 108,500,000 Euro in 2002. Jet Multimedia is listed on the 'second marché' of the Euronext Stock Exchange (Paris) since 1996 (Euroclear 5345, Reuters JTLG.PA, Bloomberg JET.FP).
